Reservation Policies
A credit card is required to finalize and confirm the reservation. In cases where a guest does not have a credit card, a deposit will need to be completed in order to hold your reservation. Once the reservation request is sent to the hotel, our team members will contact you to secure your reservation.
The prices may be higher during the High Occupancy periods of the year, such as holiday weekends, Easter week, and Christmas and New Year’s. During these high occupancy periods, these rates are subject to availability and may also require a commitment to a minimum number of nights per stay.
CHECK-IN & Check-Out:
Check-in time starts at 2:00pm. Check-out is at 12:00pm.
Cancellation policy:
During the High Occupancy periods, cancellations must occur SEVEN DAYS prior to the first night of the stay. If the reservation is not cancelled by then, the guest will be subject to a charge equal to 50 percent of the original stay. If a deposit was tendered, and the cancellation is effectuated prior to the seven day period, that deposit will be fully refunded. If a deposit was tendered, and the cancellation was NOT effectuated prior to the seven day period, the deposit is non-refundable.
During medium and low occupancy periods, cancellations must be effectuated at least 72 hours (THREE DAYS) before the stay was to commence. If a reservation is not cancelled before this three day period, the guest’s credit card will be charged the equivalent of a one night stay, plus taxes. If a deposit was tendered, and the cancellation is effectuated prior to the three day period, that deposit will be fully refunded. If a deposit was tendered, and the cancellation was not effectuated prior to the three day period, the deposit will be reduced by the equivalent of one night’s stay, plus taxes, and the remainder will be refunded.